Privacy policy
Privacy policy
This privacy notice for LOAM Blends L.L.C and LOAM Blends LTD (doing
business as LOAM) (‘we‘, ‘us‘, or ‘our‘), describes how and why we might
collect, store, use, and/or share (‘process‘) your information when you use
our services (‘Services‘), such as when you:
Visit our website at loamblends.com <http://loamblends.com> , or any
website of ours that links to this privacy notice Engage with us in other
related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand
your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions
or concerns, please contact us at hello@loamblends.com
<mailto:hello@loamblends.com>
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following
each key point or by using our table of contents below to find the section
you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products
and features you use. Learn more about personal information you disclose to
us.
Do we process any sensitive personal information? We do not process
sensitive personal information.
Do we collect any information from third parties? We do not collect any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Learn more
about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third
parties. Learn more about when and with whom we share your personal
information.
How do we keep your information safe? We have organisational and technical
processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorised third parties
will not be able to defeat our security and improperly collect, access,
steal, or modify your information. Learn more about how we keep your
information safe.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your
personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is
by visiting our contact page, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review
the privacy notice in full.
(Please link these to the below headings for quick scrolling)
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about
us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
usernames
passwords
contact preferences
contact or authentication data
billing addresses
debit/credit card numbers
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you
choose to make purchases, such as your payment instrument number, and the
security code associated with your payment instrument. All payment data is
handled and stored by Stripe. You may find their privacy notice link(s)
here: https://stripe.com/ae/privacy.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically when
you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when
you access or use our Services and which we record in log files. Depending
on how you interact with us, this log data may include your IP address,
device information, browser type, and settings and information about your
activity in the Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system activity,
error reports (sometimes called ‘crash dumps’), and hardware settings).
Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Services.
Depending on the device used, this device data may include information such
as your IP address (or proxy server), device and application identification
numbers, location, browser type, hardware model, Internet service provider
and/or mobile carrier, operating system, and system configuration
information.
Location Data. We collect location data such as information about your
device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you
use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other purposes
with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to
your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you
might have with the requested service.
To send administrative information to you. We may process your information
to send you details about our products and services, changes to our terms
and policies, and other similar information.
To fulfil and manage your orders. We may process your information to fulfil
and manage your orders, payments, returns, and exchanges made through the
Services.
To enable user-to-user communications. We may process your information if
you choose to use any of our offerings that allow for communication with
another user.
To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is
in accordance with your marketing preferences. You can opt out of our
marketing emails at any time. For more information, see ‘WHAT ARE YOUR
PRIVACY RIGHTS?‘ below.
To deliver targeted advertising to you. We may process your information to
develop and display personalised content and advertising tailored to your
interests, location, and more.
To post testimonials. We post testimonials on our Services that may contain
personal information.
To protect our Services. We may process your information as part of our
efforts to keep our Services safe and secure, including fraud monitoring and
prevention.
To administer prize draws and competitions. We may process your information
to administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is necessary
to identify usage trends, determine the effectiveness of our promotional
campaigns, and to evaluate and improve our Services, products, marketing,
and your experience.
To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve
them.
To determine the effectiveness of our marketing and promotional campaigns.
We may process your information to better understand how to provide
marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to
comply with our legal obligations, respond to legal requests, and exercise,
establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to another
company.
When we use Google Maps Platform APIs. We may share your information with
certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
Affiliates. We may share your information with our affiliates, in which
case we will require those affiliates to honour this privacy notice.
Affiliates include our parent company and any subsidiaries, joint venture
partners, or other companies that we control or that are under common
control with us.
Business Partners. We may share your information with our business partners
to offer you certain products, services, or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web beacons and
pixels) to gather information when you interact with our Services. Some
online tracking technologies help us maintain the security of our Services
and your account, prevent crashes, fix bugs, save your preferences, and
assist with basic site functions.
We also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising, including to
help manage and display advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service providers use
their technology to provide advertising about products and services tailored
to your interests which may appear either on our Services or on other
websites.
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and analyse
the use of the Services. The Google Analytics Advertising Features that we
may use include: Remarketing with Google Analytics. To opt out of being
tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. You can opt out of Google
Analytics Advertising Features through Ads Settings and Ad Settings for
mobile apps. Other opt out means include
http://optout.networkadvertising.org/ and
http://www.networkadvertising.org/mobile-choice. For more information on the
privacy practices of Google, please visit the Google Privacy & Terms page.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary
for the purposes set out in this privacy notice, unless a longer retention
period is required or permitted by law (such as tax, accounting, or other
legal requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if
this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other
unauthorised third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we
will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under
18 years of age.
We do not knowingly collect, solicit data from, or market to children under
18 years of age, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent to such minor dependent’s
use of the Services. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate the account and
take reasonable measures to promptly delete such data from our records. If
you become aware of any data we may have collected from children under age
18, please contact us at hello@loamblends.com
<mailto:hello@loamblends.com> .
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending
on the applicable law, you have the right to withdraw your consent at any
time. You can withdraw your consent at any time by contacting us by using
the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?‘ below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe
from our marketing and promotional communications at any time by clicking on
the unsubscribe link in the emails that we send, or by contacting us using
the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?‘ below. You will then be removed from the marketing lists. However,
we may still communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your account,
to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or services of
our Services.
If you have questions or comments about your privacy rights, you may email
us at hello@loamblends.com <mailto:hello@loamblends.com>
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal
your privacy preference not to have data about your online browsing
activities monitored and collected. At this stage, no uniform technology
standard for recognising and implementing DNT signals has been finalised. As
such, we do not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in
the future, we will inform you about that practice in a revised version of
this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated ‘Revised’ date at the top of this privacy
notice. If we make material changes to this privacy notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice
frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
hello@loamblends.com <mailto:hello@loamblends.com> or contact us by post
at:
LOAM BLENDS L.L.C F.Z
Meydan Grandstand, 6th floor, Meydan
Road, Nad Al Sheba, Dubai, U.A.E, Nad
Al Sheba, Dubai, U.A.E, Dubai
United Arab Emirates
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies, or
delete your personal information. You may also have the right to withdraw
your consent to our processing of your personal information. These rights
may be limited in some circumstances by applicable law. To request to
review, update, or delete your personal information, please visit our
contact page.